Take your fleet to the next level.

Once a year, users of the RTA system get together in one place to experience new ideas, to be inspired, and to take measurable action. You’ll leave re-energized and ready to drive your fleet where you want it to go.

Join us in Mesa, AZ on October 4th – 6th, 2022.

Already registered? Make your reservations at the Sheraton Mesa Hotel at Wrigleyville West (860 North Riverview, Mesa, AZ, 85201).

Register

05Days 10Hours 51Minutes 05Seconds

Tackle challenges, exchange ideas and discover new ways to get organized, save time, and grow.

RTA’s Annual Users’ Conference is the largest community gathering of RTA software users, staff, and industry experts.

Who should attend?

You and your entire team.

Extensive training and networking opportunities abound and it’s hard for just one person to fully experience all RTA Connect has to offer. We recommend that you divide and conquer!

2022 KEYNOTE SPEAKER

Josh Turley

Hear from RTA’s CEO, Josh Turley, as he kicks off Connect 2022 and sets the stage for what you can expect out of the week.

  • What To Expect
  • What To Learn
  • Welcome

Check Out the Schedule

The 3-day agenda for RTA Connect 2022 is packed with general session presentations, educational sessions and networking opportunities.

4pm - 6:30pm
Registration
7:30am - 8:30 am
Registration
7:30am - 8:30am
Breakfast
8:30am - 12pm
Report Design 1

Never sure if you have the right information? Need help getting the reports you need? In this class you will learn how to create your own reports to help you on your way to fleet success.

8:30am - 12pm
Advanced Hidden Gems

Want to learn some tips and tricks on building efficiencies within RTA? In this class you will learn the hidden gems of the system. Take a journey with us on finding time savers, features that you may not know about, and different gems that you may not be aware of.

8:30am - 12pm
Advanced Training (Vehicles/ PMs)

Take a deep dive into the vehicle and preventive maintenance features within RTA. Learn some more advanced features, tips, tools, and tricks to gain efficiencies with your vehicles and PMs.

8:30am - 12pm
Basic Training - Parts Clerks

This course will cover how to get started as a parts representative in RTA. Principles will include:

  • Vehicles: Get helpful mechanical and lookup info.
  • Parts: Learn proper setup and best practices.
  • Purchase Orders: Use requisitions, auto-add and auto-post to Work Orders.
  • Work Orders: Learn basic navigation and Posting of Parts, Part Kits, and Warranty Credits.
  • Paperless Shop: Get familiar with Parts Posting and the Navigation using Paperless Shop and Shop Activity Screens.
8:30am - 12pm
Basic Training - Fleet Managers

This course will cover how to get started as a parts representative in RTA. Principles will include:

  • Vehicles
  • Parts
  • Purchase Orders
  • Work Orders
  • Paperless Shop/Mobile
12pm - 1pm
Lunch
1pm - 4pm
Report Design 2

Take advantage of this continued instruction on designing your own reports.

1pm - 4pm
New Features

Take advantage of this great opportunity to familiarize yourself with new features released in RTA in 2022. We’ll review and demonstrate many of the larger enhancements, and touch on numerous smaller features that you may have missed. A few of the topics include web and mobile features. Hands-on workshops will be provided.

1pm - 4pm
Advanced Training (Work Orders)

Work orders are an integral part of managing your fleet. This class is a further deep dive into the work orders feature within RTA. Learn some more advanced features, tips, tools, and tricks to gain efficiencies with work orders.

1pm - 4pm
Basic Training - Parts Clerks

Continued from the morning session.

1pm - 4pm
Basic Training - Fleet Managers

Continued from the morning session.

6:30am - 8am
Breakfast
8am - 9am
Opening Keynote
9:15am - 10:15am
Stakeholder Satisfaction & Intentional Culture

Stakeholder Satisfaction is undoubtedly one of the most critical tasks performed by a fleet management organization.

  • Learn how some simple policies, practices and tools can be employed to monitor, measure, and manage stakeholder satisfaction within your organization.
  • Learn customer service techniques to work with stakeholders to ensure effective partnerships and collaboration.

Intentional Culture and how to establish one at your operation is one of the pillars of Fleet Success.

  • We will explain why it’s crucial to create an Intentional Culture and provide tips for how to do this at your operation.
    • Including how to make sure you have the right people on your team.
    • How to structure interviews to make sure a candidate is a culture fit, and more.
9:15am - 10:15am
Analytics - Defining Important Metrics & Why

This class will cover analytics and define what metrics are important and why as it specifically relates to the FMO, determining which data is necessary to develop those metrics, how to use the metrics, reporting, performance measurement, developing business intelligence, strategic and tactical decision making (e.g. repair vs replace), and more. The Data Management Plan should include any and all aspects of why the FMO is bothering to capture any data at all.

9:15am - 10:15am
Advanced Training (Parts)

Take a deep-dive into the RTA system and learn how to better use the Parts modules to make your fleet operation more efficient.

9:15am - 10:15am
Introducing RTA Web

This is many years in the making, and it is now available for use. RTA Web is our newest product, and it is taking the world by storm. A new look, added features, Fleet Success Scorecard, and more. Get an introduction to our RTA Web app and take a high-level look at what it is and what it has to offer.

10:30am - 11:30am
Stakeholder Satisfaction & Intentional Culture

Stakeholder Satisfaction is undoubtedly one of the most critical tasks performed by a fleet management organization.

  • Learn how some simple policies, practices and tools can be employed to monitor, measure, and manage stakeholder satisfaction within your organization.
  • Learn customer service techniques to work with stakeholders to ensure effective partnerships and collaboration.

Intentional Culture and how to establish one at your operation is one of the pillars of Fleet Success.

  • We will explain why it’s crucial to create an Intentional Culture and provide tips for how to do this at your operation.
    • Including how to make sure you have the right people on your team.
    • How to structure interviews to make sure a candidate is a culture fit, and more.
10:30am - 11:30am
Analytics - Defining Important Metrics & Why

This class will cover analytics and define what metrics are important and why as it specifically relates to the FMO, determining which data is necessary to develop those metrics, how to use the metrics, reporting, performance measurement, developing business intelligence, strategic and tactical decision making (e.g. repair vs replace), and more. The Data Management Plan should include any and all aspects of why the FMO is bothering to capture any data at all.

10:30am - 11:30am
Advanced Training (Parts)

Take a deep-dive into the RTA system and learn how to better use the Parts modules to make your fleet operation more efficient.

10:30am - 11:30am
Introducing RTA Web

This is many years in the making, and it is now available for use. RTA Web is our newest product, and it is taking the world by storm. A new look, added features, Fleet Success Scorecard, and more. Get an introduction to our RTA Web app and take a high-level look at what it is and what it has to offer.

11:30am - 12:30pm
Lunch
12:30pm - 1:30pm
Resource Efficiency & Risk Management

Establishing Resource Efficiency — which includes making the best use of your two most finite resources, time and money — is key to making your fleet operation successful.

  • We will provide tips for how you can better use your resources around your shop, including getting the most out of your employees’ time by adding efficiencies to their day.

We encounter risks every day. And unlike a lot of industries, we need to make decisions that can mean the difference between life and death. Because of this, it’s crucial to eliminate as many risks as we can. This is why establishing Risk Management – the proactive process of identifying, assessing, and controlling the threats to your organization and stakeholders – is essential to having a successful fleet operation. Get tips from our instructors as they discuss how to limit the risks at your operation and share real-life examples to demonstrate why this is essential.

12:30pm - 1:30pm
Budgeting Made Easy (Easier)

Budgets – love them or hate them, we all have them. Get tips from our financial expert on how to make budgeting a little easier.

12:30pm - 1:30pm
Barcoding: Parts, Barcoding & More

Keeping accurate inventory counts is an important function of every Parts Department. Tracking your inventory levels are essential to the operational process and reordering program. This session covers the various methods of inventory counts, including manual entry from paper count sheets to utilizing RTA’s handheld devices. The full line of barcoding and handheld equipment, along with other uses of the handhelds, are demonstrated to help your shop become more efficient in maintaining an accurate inventory.

12:30pm - 1:30pm
Work Order Deep Dive

This class is designed around the heart of the RTA software, the Work Order module. We’ll explain and demonstrate how to save time by auto-creating WOs, using faster posting methods for parts and labor, and using links to the PO module to eliminate double-entry. Correct various mistakes in data entry, defer jobs, create estimates, and much more.

1:45pm - 2:45pm
Round Table: Client Advisory Board (Live)

A live in-person discussion with members of the CAB talking about features that would benefit our customers as well as troubleshooting any issues they are facing.

1:45pm - 2:45pm
Round Table: Safe Isn't Safe Enough

Think you have done everything possible to protect yourself from risk or a catastrophic event? Well, so did Jeff. In this interactive discussion we will talk about how to protect your organization even when you think you are safe.

1:45pm - 2:45pm
Round Table: Release Process at RTA

How does RTA go from idea conception, to reality? Find out how RTA manages new software releases, the things they’ve learned as they’ve completely revamped how they handle releases internally, and how our stakeholders(clients) influence how we do things here at RTA.

1:45pm - 2:45pm
Round Table: Ask the Expert

What questions do you have for one of our experts? This session is all about you – no agenda, just whatever questions you would like answered.

2:45pm - 3:15pm
Break
3:15pm - 4:15pm
Resource Efficiency & Risk Management

Establishing Resource Efficiency — which includes making the best use of your two most finite resources, time and money — is key to making your fleet operation successful.

  • We will provide tips for how you can better use your resources around your shop, including getting the most out of your employees’ time by adding efficiencies to their day.

We encounter risks every day. And unlike a lot of industries, we need to make decisions that can mean the difference between life and death. Because of this, it’s crucial to eliminate as many risks as we can. This is why establishing Risk Management – the proactive process of identifying, assessing, and controlling the threats to your organization and stakeholders – is essential to having a successful fleet operation. Get tips from our instructors as they discuss how to limit the risks at your operation and share real-life examples to demonstrate why this is essential.

3:15pm - 4:15pm
Budgeting Made Easy (Easier)

Budgets – love them or hate them, we all have them. Get tips from our financial expert on how to make budgeting a little easier.

3:15pm - 4:15pm
Barcoding: Parts, Barcoding & More

Keeping accurate inventory counts is an important function of every Parts Department. Tracking your inventory levels are essential to the operational process and reordering program. This session covers the various methods of inventory counts, including manual entry from paper count sheets to utilizing RTA’s handheld devices. The full line of barcoding and handheld equipment, along with other uses of the handhelds, are demonstrated to help your shop become more efficient in maintaining an accurate inventory.

3:15pm - 4:15pm
Work Order Deep Dive

This class is designed around the heart of the RTA software, the Work Order module. We’ll explain and demonstrate how to save time by auto-creating WOs, using faster posting methods for parts and labor, and using links to the PO module to eliminate double-entry. Correct various mistakes in data entry, defer jobs, create estimates, and much more.

5pm - 8pm
'80s Arcade Night

Join us for a fun night of 80’s arcade games (Skee-ball, Air Hockey, Pinball, and much more), food, drinks, and 1980’s attire. We will be dressed up – feel free to join us!

6:30am - 8am
Breakfast
8am-9am
Keynote

Join Marc Canton for a keynote on data and analytics.

9:15am - 10:15am
Speaking the Kind Truth

Over 85% of people avoid conflict. It’s never fun to have hard discussions, but it’s necessary. Learn from the experiences of the instructors on why speaking the kind truth is essential in creating an Intentional Culture. Learn how to conduct these conversations and why they are important.

9:15am - 10:15am
Vehicle Procurement: Right-Sizing & Replacement

It’s said that timely replacement of vehicles and equipment is the single most important task performed by fleet management professionals. Every efficient fleet operation must have in place a long-term replacement plan as a pillar of its asset procurement strategy. Timely replacement of assets is the single most important objective used in fleet management to predict and control fleet expenses.

  • Learn how to set up a long-term replacement program using your RTA FMIS data and sell your plan to management for approval.
  • Learn why timely replacement is important to the bottom line of the organization.
  • See what’s involved in the process to ensure the timely replacement of equipment.
  • Explore how to make a business case to management to ensure timely replacement.
  • Learn how to effectively establish optimal replacement cycles for the life of each asset class.
9:15am - 10:15am
RTA Software Routines: Daily, Weekly, Monthly

This session presents standard operating procedures for scheduled work in the RTA software.  We’ll discuss Best Practices to optimize routines performed in RTA and discuss how one process affects another.  We’ll explain the most efficient daily routine to enter work orders, process fuel, check for PMs due and replenish the parts inventory.  Establish monthly and yearly procedures to verify they’re being completed in the correct order, and nothing is missed during the process. 

9:15am - 10:15am
Data: Seeing Dashboards & Lists

You have more data at your fingertips than ever before, but it’s only useful if you are using it properly. In this class we will discuss how to create an organized dashboard and lists to make sure you are getting the data you need in a clear and organized format.

10:30am - 11:30am
Speaking the Kind Truth

Over 85% of people avoid conflict. It’s never fun to have hard discussions, but it’s necessary. Learn from the experiences of the instructors on why speaking the kind truth is essential in creating an Intentional Culture. Learn how to conduct these conversations and why they are important.

10:30am - 11:30am
Vehicle Procurement: Right-Sizing & Replacement

It’s said that timely replacement of vehicles and equipment is the single most important task performed by fleet management professionals. Every efficient fleet operation must have in place a long-term replacement plan as a pillar of its asset procurement strategy. Timely replacement of assets is the single most important objective used in fleet management to predict and control fleet expenses.

  • Learn how to set up a long-term replacement program using your RTA FMIS data and sell your plan to management for approval.
  • Learn why timely replacement is important to the bottom line of the organization.
  • See what’s involved in the process to ensure the timely replacement of equipment.
  • Explore how to make a business case to management to ensure timely replacement.
  • Learn how to effectively establish optimal replacement cycles for the life of each asset class.
10:30am - 11:30am
RTA Software Routines: Daily, Weekly, Monthly

This session presents standard operating procedures for scheduled work in the RTA software.  We’ll discuss Best Practices to optimize routines performed in RTA and discuss how one process affects another.  We’ll explain the most efficient daily routine to enter work orders, process fuel, check for PMs due and replenish the parts inventory.  Establish monthly and yearly procedures to verify they’re being completed in the correct order, and nothing is missed during the process.

10:30am - 11:30am
Data: Seeing Dashboards & Lists

You have more data at your fingertips than ever before, but it’s only useful if you are using it properly. In this class we will discuss how to create an organized dashboard and lists to make sure you are getting the data you need in a clear and organized format.

11:30am - 12:30pm
Lunch
12:30pm - 1:30pm
Employee Retention

The Great Resignation may be over, but employees quitting is not a new thing. It costs a lot to train someone else, and the stress it adds on the employees picking up that slack can be detrimental. Most organizations struggle with employees quitting because they think the grass is greener on the other side of the fence. Most employees do not leave organizations for money, they leave for other reasons. In this class you will learn what those reasons may be and how you can mitigate that turnover.

12:30pm - 1:30pm
Maximizing ROI: Fleet

With limited resources it is imperative that you are getting return on your investments within your fleet. In this session get tips from industry titans on making sure that you are able to get the bang for your buck. What experience has taught are good investments and some that maybe didn’t go according to plan.

12:30pm - 1:30pm
Maximizing ROI: Warrant Recovery

Join the hundreds of fleets recouping thousands of dollars by utilizing RTA’s Warranty Tracking programs. Part warranties are easy to setup and track all failures and life expectancies, and vehicle warranties are just as easy to create. You’ll receive immediate notification of parts or repairs still within warranty. The Warranty Claims program organizes them all, making it easy to submit claims, track pending and aging, and apply all those credits you receive.

12:30pm - 1:30pm
Paperless Shop

This class will cover the latest enhancements in the Paperless Shop module.  Whether your shop is already paperless or you’re considering implementing this module, you’ll quickly become an expert on Paperless Shop.  We’ll discuss scheduling options, mechanic procedures and workflow, shop policies and management options on the RTA Mobile.  Learn real-life solutions on many questions that shops encounter as they first implement Paperless Shop.

1:45pm - 2:45pm
Podcast Live!

Join us live and behind the scenes as we record an episode for our podcast, “The Fleet Success Show.”

Help the hosts choose the topic, participate in a Q/A and see how the magic happens! Afterwards, hear key insights that the hosts have learned through hosting the show and why they do it.

1:45pm - 2:45pm
Round Table: Tips on Financials

Ever get confused when looking at your P&L statement or various financial reports? In this interactive discussion we will engage with the audience on ways to make not only reading financials easier, but also what to do with the information once you understand it.

1:45pm - 2:45pm
Round Table: How To Get The Most Out of Our 5-Star Service

RTA is known for having the best customer support in the fleet industry. It’s not an easy thing to accomplish, but we know how important it is for our clients to get resolution as soon as possible. Learn things that you can do to get the most out of this industry-leading group.

1:45pm - 2:45pm
Garbage In / Garbage Out

Ever get a report that shows data doesn’t make sense? Data accuracy or the lack thereof leads to bad decisions and can put you in the crosshairs. Learn from our instructors the importance of good data management within RTA and why it matters. Get tips and tricks on how to manage for data accuracy and how to influence those that may struggle with this.

2:45pm - 3:15 pm
Break
3:15pm - 4:15pm
Employee Retention

The Great Resignation may be over, but employees quitting is not a new thing. It costs a lot to train someone else, and the stress it adds on the employees picking up that slack can be detrimental. Most organizations struggle with employees quitting because they think the grass is greener on the other side of the fence. Most employees do not leave organizations for money, they leave for other reasons. In this class you will learn what those reasons may be and how you can mitigate that turnover.

3:15pm - 4:15pm
Maximizing ROI: Fleet

With limited resources it is imperative that you are getting return on your investments within your fleet. In this session get tips from industry titans on making sure that you are able to get the bang for your buck. What experience has taught are good investments and some that maybe didn’t go according to plan.

3:15pm - 4:15pm
Maximizing ROI: Warranty Recovery

Join the hundreds of fleets recouping thousands of dollars by utilizing RTA’s Warranty Tracking programs. Part warranties are easy to setup and track all failures and life expectancies, and vehicle warranties are just as easy to create. You’ll receive immediate notification of parts or repairs still within warranty. The Warranty Claims program organizes them all, making it easy to submit claims, track pending and aging, and apply all those credits you receive.

3:15pm - 4:15pm
Paperless Shop

This class will cover the latest enhancements in the Paperless Shop module.  Whether your shop is already paperless or you’re considering implementing this module, you’ll quickly become an expert on Paperless Shop.  We’ll discuss scheduling options, mechanic procedures and workflow, shop policies and management options on the RTA Mobile.  Learn real-life solutions on many questions that shops encounter as they first implement Paperless Shop.

4:15pm - 5pm
Closing Keynote
3-Day Pass
$895

Per participant. We offer discounted group rates.

Register

Register Early & Save

Just complete the simple registration to book your spot.

Travel Accommodations

RTA has negotiated discounted hotel rates at the Sheraton Mesa Hotel at Wrigleyville West. Use this link to book your room by September 4 to get the discounted rate!

Registration Includes

It can be difficult to choose from so many meaningful sessions, so we’ve designed educational tracks to make it easier. More information headed to your inbox soon!

  • Admission to all sessions, training classes & evening events
  • At least 10+ hours of intentional networking time
  • Breakfast and lunch each day
Discount Policy

All promotional and discounted rates are offered at the discretion of RTA. Promotional rates are voided if a registered attendee cancels and attempts to register at a lowered rate.

Cancellation Policy

All cancellations must be made in writing via email to events@rtafleet.com. Cancellations received on or before July 30 are eligible for a full refund minus the $100 processing fee. Cancellations received between August 1 and August 31st are eligible for a 50% refund. Cancellations received after September 1 are not eligible for a refund. All registrations must be paid in full seven (7) days prior to the start of the conference.

Substitution Policy

Name substitutions within the same company may be made prior to September 1st by submitting a written request via email to events@rtafleet.com. Only one substitution is permitted per the original registrant with written consent. The individual submitting the substitution request is responsible for all financial obligations associated with the substitution as well as updating any contact/demographic information.

Hotel Reservations

Hotel reservations for our stay are not secured by RTA Fleet staff and management. RTA has reserved a block of rooms at a discounted rate. Contact the hotel directly to secure your reservation and review their policies.

Personal Release

Photography and audio or video recording may occur at RTA Connect by or on behalf of RTA. You agree that RTA may use or share any such photographs or recordings containing your image, voice, or likeness, if captured, in connection with any advertising or promotional content, program or material for RTA Connect or for any other lawful purpose, including posting on public websites. However, RTA is not obligated to use your image, voice, name or likeness, or exercise any of its rights granted herein.