Responsive & Reliable Customer Support

We’re here because of you, so we’ll always be here for you. No phone menus. No lost email. Talk to real people every time you call. 

Need help? Call us at 800-279-0549, email support@rtafleet.com, or create a Support Ticket now.

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Well-Trained Support in the U.S.A.

When dealing with an issue, the last thing you need is a long customer service queue or a jumbled customer forum. Timely support and accurate advice are essential for mission-critical processes like live labor tracking and asset availability. 

Rest assured. With RTA Fleet, you’ll have guaranteed access to responsive and well-trained customer support based in North America.

RTA FLEET BY THE NUMBERS

A World-Class Customer Success Team

4.8

4.8 of 5.0 satisfaction rating

15 K

Serving 15,000+ fleet professionals

24 HR

Less than 24-hour response rate

Smooth Onboarding

Most FMIS systems take 90 to 180 days to implement. With RTA Fleet, you’ll start getting value the moment your subscription begins.

Your customer success team will greet you with a clear and easy-to-follow onboarding process designed to get you up and running in 30 to 45 days with minimal disruption to your operation.  

Included Support Resources
(After Implementation)

Live Support

Live support is available 12-hours/day with RTA Fleet trained staff.

Email at support@rtafleet.com
Call us at (800) 279-0549
Create a Support Ticket

Virtual Role-Based Training

Access four role-based training classes any time you’re onboarding a new staff member or your existing team needs to tune up their skills.

Fleet Success Manager

Your Fleet Success Manager is there every step of the way with the experience and support you need to run your fleet with confidence.

Ron, the AI FleetBot

24/7 chat capabilities with a helpful bot that searches RTA Fleet360 best practices to give you the most accurate and up-to-date information available.

Guided Fleet360 Tours

Access a library of training videos that dive deeper into specific RTA Fleet360 functionalities.

Knowledge Base

Browse detailed how-to articles and troubleshooting tips for all RTA Fleet360 features.

CUSTOMER TESTIMONIALS

We think you’ll ❤ RTA Fleet, but don’t take our word for it.

See what RTA Fleet customers say about their experience:
RTA Leading Fleets Built Here Since 1979

If you want reliable access to fleet management pros who care about your fleet success, it’s time to check out RTA Fleet.