Responsive & Reliable Customer Support
We’re here because of you, so we’ll always be here for you. No phone menus. No lost email. Talk to real people every time you call.
Need help? Call us at 800-279-0549, email support@rtafleet.com, or create a Support Ticket now.
Well-Trained Support in the U.S.A.
When dealing with an issue, the last thing you need is a long customer service queue or a jumbled customer forum. Timely support and accurate advice are essential for mission-critical processes like live labor tracking and asset availability.
Rest assured. With RTA Fleet, you’ll have guaranteed access to responsive and well-trained customer support based in North America.
A World-Class Customer Success Team
4.8
4.8 of 5.0 satisfaction rating
15 K
Serving 15,000+ fleet professionals
24 HR
Less than 24-hour response rate
Smooth Onboarding
Most FMIS systems take 90 to 180 days to implement. With RTA Fleet, you’ll start getting value the moment your subscription begins.
Your customer success team will greet you with a clear and easy-to-follow onboarding process designed to get you up and running in 30 to 45 days with minimal disruption to your operation.
Included Support Resources
(After Implementation)
Live Support
Live support is available 12-hours/day with RTA Fleet trained staff.
Email at support@rtafleet.com
Call us at (800) 279-0549
Create a Support Ticket
Virtual Role-Based Training
Access four role-based training classes any time you’re onboarding a new staff member or your existing team needs to tune up their skills.
Fleet Success Manager
Ron, the AI FleetBot
Guided Fleet360 Tours
Knowledge Base
Browse detailed how-to articles and troubleshooting tips for all RTA Fleet360 features.
We think you’ll ❤ RTA Fleet, but don’t take our word for it.

Fleet360 reporting is a major part of keeping our fleet operating smoothly. Replacement recommendation reports and work histories are key drivers in our replacement policy and help us continue to keep the Fleet as modernized as possible to reduce overall major breakdowns and the vehicles with their user groups performing the tasks the City needs to operate.
Read full review on G2
City of Las Vegas

A large part of our decision to select RTA was their fleet knowledge. Instead of just being a software company, RTA understands our business and offers us a partnership that will help improve our operations. This level of partnership and expertise is exactly what we were looking for to take our fleet operations to the next level.
Massachusetts OVM

When we tried out RTA Fleet360, the interface performed consistently, seemed well-designed, was user-friendly, and provided the functions we need and use on a regular basis. RTA Fleet staff stood behind their system and supported our staff’s use of the system.
Rex Ellis
State of Wyoming

RTA captured all the different elements of fleet that are crucial to track for any fleet Manager. Fleet360 is easy to use and navigate for work orders, assets, parts, and other KPIs. We chose RTA because they had a better sales team providing vital information about what the software could do for us. We switched to a standalone fleet management software, not a software where fleet is an afterthought.
Read full review on Capterra
Ethan Mease
Elbert County, CO

Been using Fleet360 for 18 months and happy with the reports and learning ways to save time and money. Increasing technician productivity is a goal. The integrated options for fuel systems and other vendor programs, campaigns, recall options and workflows.
Read full review on Capterra
Lake Havasu City

I really like that the RTA system is built by people who know and understand vehicle maintenance operations. It's pretty clear those other systems are built by software engineers who don't understand fleet.
Jeff Howes
City of Pittsfield, MA

The staff is always friendly and full of information they are willing to share. If they don’t have an answer they sure work hard to get the answers! The RTA Connect Conference is such a great learning opportunity to get answers and help on new web programs coming out. Fleet360 if easy to use and train others to use.
Read full review on Google
City of Green River

A large part of our decision to select RTA was their fleet knowledge. Instead of just being a software company, RTA understands our business and offers us a partnership that will help improve our operations. This level of partnership and expertise is exactly what we were looking for to take our fleet operations to the next level.
City of Sarasota, FL

We have been using RTA for about 15 years. It has been a great system. We have integrated our telematics and our FuelMaster systems without any issues. Customer Support has been great with quick responses to any issues we may have.
Lehi City, Utah

RTA is one of the top FMIS companies in the country. They give you the ability to see your data live and tell your story. At RTA, their customers come first, and they stay on the cutting edge of current technology, always improving the product to meet the ever-changing industry of their customers.
Eddie Miller
City of Green River

If you want reliable access to fleet management pros who care about your fleet success, it’s time to check out RTA Fleet.
