Fleet Success Monthly: June 2023

Get your fleet operation on the road to success with monthly tips, trends, and news.

Topics this month:

  • Get Revved Up for RTA Connect 2023
  • Get to Know Us: Employee Spotlight – Jazmin Santillan
  • RTA Web Feature: New Resource Center
  • Sign Up for July Training Sessions
  • Podcast: Summer Fleet Tips
  • Reminder: Closed July 4th
  • Welcome Our New RTA Clients
  • ICYMI: Calculate VEUs

Get Revved Up for RTA Connect 2023

We’re racing towards the “Formula for Fleet Success” at RTA Connect 2023, Oct. 3-5, in Las Vegas.

This year’s 3-day event, which is inspired by the upcoming F1 race in Vegas, will feature:

  • Insightful keynotes from RTA CEO Josh Turley and veteran fleet leaders
  • Panel discussion with fleet experts with an engaging Q&A to follow
  • Full system training on the RTA solution, including hands-on workshops
  • Opportunities to see the RTA web solution in action
  • Sessions on fleet management best practices
  • Time to network with your peers
  • And much more!

Register today to attend!

Employee Spotlight: Jazmin Santillan

This month, we want to welcome Jazmin back to our customer service team! Jazmin loves living in Canada (along with her dog Moose) and is thrilled to be back helping RTA clients.

“I am happy to be back,” Jazmin said. “The people at RTA are some of the best and nicest I’ve ever worked with and that goes for our team, as well as our customers.”

The RTA team is also excited about her return.

“She has been one of our best customer service reps, and we are glad that she is back,” Customer Service Manager Shelley Crouse added.

Welcome back, Jazmin!

RTA Web Feature: New Resource Center

We all need directions at times – whether we are in our car or navigating a new software system, like RTA’s web solution. While you have a GPS system to navigate your car, you now have the RTA Resource Center to guide you through the web solution.

This new tool is in the top-right corner of the RTA web app, designated by the “?” box.

There are 4 primary tools of the Recourse Center:

  • Guided Tours
  • RTA Knowledge Base
  • Tutorials
  • RTA Fleet AI Assistant

Guided Tours allow you to select a practice, such as creating a work order, and follow through a step-by-step tour through the application which will show you where on the screen different sections of data need to be added.

The RTA Knowledge Base links you to our online manual. Read about best practices and watch a few videos on system best practices.

Tutorials are the Basic and Advanced training videos RTA has produced. Track the employee onboarding progress (it will increase your understanding of RTA).

The RTA Fleet AI Assistant is the best of all 3 links above. Type in your question and have RTA’s AI Assistant configure the answer from our Knowledge base, guided tours or tutorial videos.

If you have questions about the RTA Resource Center, reach out to our Support team.

Sign Up for July Training Sessions

Our RTA experts are offering training sessions on RTA Classic and the RTA web solution in July. Upcoming sessions include:

RTA Web Training

  • Technician: July 11
  • Parts Team: July 12
  • Fleet Administrator: July 13
  • Fleet Manager / Shop Supervisor: July 14

RTA Classic Training

  • Technician: July 18
  • Parts Team: July 19
  • Fleet Administrator: July 20
  • Fleet Manager / Shop Supervisor: July 21

Check out our full list of upcoming training offerings.

Podcast: Summer Fleet Tips

Summer is here. And with it comes staff vacations, overheating vehicles, and extra fuel costs. Is your fleet operation prepared? Tony and Nathan are here to help!

Listen to our recent podcast to learn summer fleet tips on staffing, maintenance, and fuel management from two experienced fleet leaders.

Reminder: We’re Closed July 4th

Our office will be closed on Tuesday, July 4, in observance of Independence Day.  We will be open for normal business hours on Monday, July 3, and will reopen on Wednesday, July 5, at 5am PT.

Welcome Our New RTA Clients!

We welcomed several new clients in June, including:

  • Prince William County
  • Town of Gilbert
  • Purdue University – Fort Wayne
  • Shelby County Schools
  • Sweetwater Authority
  • Johnson and Sons Paving
  • Menke Trucking
  • Five Star Co-op
  • Atlantic Bulk Carrier Inc.

ICYMI: Calculate VEUs

In a recent Friday Fleet Tip, Marc provided guided instruction on how to calculate vehicle equivalent units (VEUs).

 

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