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For your convenience, we have compiled answers to our most frequently asked questions. If you can’t find the answer you need, please submit a question to our customer support team. To troubleshoot during a call, our Support Team may offer Remote Technical Assistance.
Find answers to frequently asked questions about various aspects of the RTA Fleet Management Software. If you can’t find an answer to your question, please submit a Support Request and the RTA team will assist you right away.
Get more information and instructions about using the various tools and offerings in RTA’s Fleet Management Software in our user manual.
What’s New in RTA’s Software? Track all of the latest changes and updates in the RTA software.
Make A Recommendation
Would you like to see an enhancement to RTA’s Fleet Management Software? Access the Feedback Portal to record your requests and vote on existing ideas you would like to see prioritized. Many of the suggestions submitted by our clients have already been implemented!
Need to make changes to the users in your RTA system? Log in and add new users or edit the permissions of existing users through the User Management Web Portal.
Take RTA with you on your mobile device through RTA Mobile. Access Parts and Dashboard tools through the app when you download Android or iOS versions.
If your company has ordered a new cloud-hosted version of RTA, complete this form to provide the names of your users and other pertinent information so RTA may begin setting up your new server.
Before you start using the RTA API, you must be a registered hosted or SaaS user, register your application, and obtain your API key. To do so, fill in the request form below. All API key requests are thoroughly reviewed and only primary and secondary contacts for a customer may request API keys.
RTA Cloud Hosting Service Level Agreement
Effective: April 16, 2019
Welcome to RTA Feedback, our official discussion site for RTA Fleet Management Software. You’ll find topics on features, bugs, hosting, development, and general support here.
Search for documentation in our RTA Knowledge Base. Frequently asked questions, submit issues, and all other help at your fingertips.
The role-based basic training classes focus on training by your role. Instead of attending an entire 3-day basic training class, you can attend sessions that are targeted to your job function. This ensures each session you attend is essential to your daily work.